The Award recognises the operators going above and beyond the requirements of the Equality Act in accommodating and catering for disabled people.
The winner will be an individual hotel, pub, restaurant, foodservice contract or other hospitality operation offering great levels of customer service to non-disabled and disabled customers. This category is not open to groups but is open to an individual establishment within a group.
All entrants must confirm that they comply with all aspects of the Equality Act. They must submit their accessibility statement. They must also clearly demonstrate that they have understood the business case of providing excellent customer service for disabled visitors and guests. The judges will consider the answers provided to the questions below, details of the financial case provided, the return on investment, other awards gained or won plus testimonials from up to three satisfied customers.
You can enter or nominate someone for the Accessibility Award by clicking here.
More information about the Cateys can be found at: www.cateys.com/.